Long Beach Arena Rules

As a historic arena hosting concerts, sports events, and conventions, understanding these Long Beach Arena policies ensures a safe, enjoyable, and compliant experience for all attendees. Policies can vary by event, so always check the specific event page on the official website for updates. This guide covers key areas including accessibility, animals and service dogs, age requirements, bag policy, entry and security, food, drink and alcohol, payment options, photography and recording, prohibited items, and smoking policy. Remember, venue management has the final say on interpretations, and violations may result in ejection without refund.

Accessibility

Long Beach Arena is committed to providing an inclusive environment compliant with the Americans with Disabilities Act (ADA). The venue offers designated ADA parking in all four on-site parking structures, available on a first-come, first-served basis. To use these spots, you must display a valid disabled placard or license plate, and standard parking fees apply, payable at automated pay stations. Inside the arena, accessible seating is provided with at least one companion seat adjacent to it, ensuring that guests with disabilities can enjoy events alongside their companions. These seats are subject to availability, so it’s advisable to purchase tickets early and request accommodations when buying. Staff are trained in emergency preparedness, including evacuation procedures tailored for individuals with disabilities, to guarantee safe exits during any incidents. The venue continually enhances its physical and digital infrastructure, such as ramps, elevators, and wide aisles for wheelchair navigation.

Animals & Service Dogs

Animals are generally not permitted at Long Beach Arena to maintain a safe and hygienic environment, but service animals are an exception under ADA guidelines. Service animals, defined as dogs (or miniature horses in some cases) trained to perform tasks for individuals with disabilities, are welcome throughout the venue. They must remain under the handler’s control at all times, typically on a leash or harness unless it interferes with their work. Handlers are responsible for the animal’s behavior and cleanup, and the animal must not pose a direct threat to others.

Venue staff may ask two questions to verify:

(1) Is this a service animal required because of a disability?

(2) What task has it been trained to perform?

Emotional support animals, therapy animals, or pets do not qualify and are prohibited. If bringing a service animal, inform security during entry for smooth processing; they may pass through detectors without issue. This policy aligns with City of Long Beach regulations, ensuring accessibility while preventing disruptions. For example, during crowded concerts, keep your service animal close to avoid accidental interactions. If you encounter issues, venue management can provide guidance, emphasizing the arena’s dedication to accommodating guests with disabilities without compromising overall safety.

Age Requirements

Age requirements at Long Beach Arena are primarily event-specific, as the venue hosts a wide range of activities from family-friendly shows to adult-oriented concerts. Generally, the arena is all-ages unless otherwise specified on the event page. For events serving alcohol, attendees must be 21 years or older to purchase or consume, with valid government-issued ID required (e.g., driver’s license or passport). Minors under 18 may need to be accompanied by a parent or legal guardian for certain performances, especially those with mature content.

It’s crucial to check the event details in advance, as some promoters impose restrictions like no children under 2 without ear protection for loud events, or bans on unaccompanied minors after certain hours. Tickets for minors might require adult supervision, and failure to comply could result in denied entry. This flexible policy allows the arena to cater to diverse audiences while prioritizing safety and appropriateness. Parents should consider the event’s nature – loud music or late nights might not suit young children – and plan accordingly to ensure a positive experience for everyone.

Bag Policy

To enhance security and streamline entry, Long Beach Arena enforces a clear bag policy. Guests may bring personal bags no larger than 5” H x 8” W x 2” D; larger bags, backpacks, or purses are not permitted unless medically necessary (subject to approval). All bags are subject to thorough visual or x-ray searches upon entry. This size restriction helps reduce congestion at security checkpoints and minimizes risks from concealed items. Event-specific modifications may apply, so review the event page; for instance, some concerts might allow only clear bags for added transparency. If your bag exceeds limits, you’ll need to return it to your vehicle or dispose of it, as no storage is provided.

Tips for compliance: Opt for small crossbody bags or clutches, and empty pockets before screening to speed up the process. This policy, common in large venues, balances convenience with heightened security measures post recent global events, ensuring all patrons feel safe while enjoying the show.

Entry and Security

Entry at Long Beach Arena involves mandatory security screenings to protect guests, staff, and performers. All attendees must pass through metal detectors or wand checks, with bags searched for prohibited items. Arrive early – doors typically open 60-90 minutes before events – to avoid long lines. Re-entry is generally not allowed once you exit, so plan accordingly for needs like smoking breaks. Security prioritizes public safety; any item or behavior deemed risky by management can lead to denial of entry or ejection. No weapon lockers are available, so leave valuables at home. In light of health guidelines, masks are recommended but not required, and vaccination proof isn’t mandatory but encouraged for mega events per City of Long Beach orders. This rigorous process, while thorough, creates a secure environment, allowing you to focus on the event without worry.

Food, Drink & Alcohol

Outside food and beverages are strictly prohibited to maintain cleanliness and support venue concessions. This includes candy, snacks, and any liquids in glass, metal, or non-approved containers. Exceptions may be made for medical needs, such as baby food or prescribed items, but these require pre-approval and screening. Inside, a variety of food and drink options are available from concession stands, including snacks, meals, and non-alcoholic beverages. Alcohol service is permitted for select events with proper permits, but only for those 21+ with valid ID; overconsumption can lead to ejection. Outside alcohol is banned, and coolers or large containers are not allowed. This policy supports local vendors and ensures hygienic standards, enhancing your experience with fresh, venue-prepared options.

Payment Options

Long Beach Arena operates on a modern payment system, accepting most major credit cards (Visa, Mastercard, etc.) for tickets, concessions, and parking. Cash is accepted but less common; carrying some for tipping is advisable. Parking uses automated pay stations that take cards and cash. For cashless convenience, mobile payments like Apple Pay may be available at select points. Always verify with the event for any cash-only restrictions.

Photography and Recording

Professional photography equipment, including detachable lenses over 2”, video cameras, and recording devices, is prohibited without artist approval. Small point-and-shoot cameras are allowed for some events, but check specifics as photography may be banned entirely. Selfie sticks and tripods are not permitted. This protects performers’ rights and prevents distractions.

Smoking Policy

Smoking, including e-cigarettes and vaping, is banned indoors and in designated areas. Step outside to approved zones.